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Creating A FAQs For Your Website

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Creating A FAQs For Your Website

If you have just graduated from “Learn Dent Repair”, then you will learn quickly that your potential customer’s have questions. Some of those questions will sound ridiculous to you but keep in mind you’re the expert therefore, no matter how silly, you will need to answer these questions honestly, and with patience.  Create a page on your website that addresses these questions head on and it would help if you answered them creatively. This alone will set you apart from the rest.

Work on making your FAQ’s interesting, add some examples of your answers, maybe put a comedic spin on the answers. The basic questions are always the same, for example, What is PDR?, Will this work for all dents?, and one of the biggest one’s aside from cost is “Will my dents come back?”. So, will the dents come back?

Your answer to this question is unequivocally a No.  This isn’t botox after all, dents don’t just mysteriously happen when it rains or get below freezing. Society has become accustomed to the band-aid method of fixing things as with botox. We know that it works and gives immediate gratification, but if you don’t keep it up your face will start to melt away. Fortunately, the customer’s car won’t have that happen. You could even use this analogy as your answer.

Another question that is heard quite often is “What dents or dings cannot be fixed?”. This is a good one, you don’t want to lose the potential of a customer so you have to strike a balance. I believe that I would ask for a picture of the damage.

Basically, dent repair will work on virtually all panels of your vehicle, with the following limitations:

1. If the damage is 1″ to 2″ from the edge of a door, fender, hood, quarter panel, trunk, or roof, dent removal may not work 100%.

2. If there is cracked, fractured, or missing paint at the core of the damage or dent, paintless dent repair may not work 100%.

3. Dent repair will not work on pillar panels, rocker panels, or plastic or metal bumpers.

Roger Haskell
Roger Haskell
My name is Roger, I'm a professional PDR technician working in the Paintless Dent Repair field for over 15 years. I love teaching others how they can improve their skills and increase their business.
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